FRAUD PREVENTION CENTER
Scammers pretend to be Vida Vacations and Vidanta. Many already know your name, contract number, and resort. Three rules can help you avoid almost every scam:
We will NEVER ask you to pay an upfront fee.
No usage fee, rental fee, tax, deposit, “closing cost,” or “escrow” to rent, resell, or release your weeks or your funds. Make payments only to the account specified in your contract. Wire transfers can almost never be reversed — that is why scammers ask for them.
We only contact you by email from these three addresses.
Any other address is fraudulent — even if it uses our name or logo.
We only contact you by phone using these numbers.
Scammers can fake these numbers on your caller ID. If in doubt, hang up and call us back yourself.
Last reviewed: November 10, 2026 · vidavacations.com/fraud-prevention
HAS THIS BEEN REPORTED AS FRAUD?
Click the buttons below to find out which domains and phone numbers our members have reported to us as malicious.
Domains reported by members (91)▾
These are only the domains our members have reported to us. It is not a complete list. Many fake domains have not been reported yet, so a domain missing from this list can still be fraud. Last updated: November 10, 2026.
- @accountingvidavacations.com
- @admingrupovidanta.com
- @administracionvidanta.com
- @adminvidanta.com
- @adminvidantra.com
- @clubvidavacation.group
- @corporativo-vidanta.com
- @desarrollomarina-vallarta.com
- @desarrollomarinavallarta.com
- @desarrollosmarinavallarta.info
- @glandluxxevidanta.com.mx
- @gpovidanta.com
- @grandluxxevidanta.com.mx
- @groupvidanta.com
- @grupo-vidanta.com.mx
- @grupo-vidantamx.com
- @grupovidanta.mx.com
- @grupovidantacorp.com
- @grupovidantacorporation.com
- @grupovidantahotelandresort.com
- @grupovidantainntl.com
- @grupovidantamexico.com
- @grupovidantamx.com
- @grupovidantaresort.com
- @grupovidantaresorts.com
- @grupovidantavacation.com
- @grupovidantavacations.com
- @grupovidantawolds.com
- @grupovidavacations.com
- @grupovidavacations.com.mx
- @grupvidavacations.com
- @mayan-palace.com.mx
- @mayanresortsmembers.com
- @mundoselect.com
- @mundoselectovidanta.com
- @promocionesvidanta.com
- @reservacionesvidanta.com
- @sociograndluxxe.com.mx
- @sociosvidanta.com
- @vacationclubms.com
- @vcationclubms.com
- @vida-vacation.com
- @vida-vacation.com.mx
- @vida-vacation.mx
- @vida-vacations.mx
- @vida-vacationsmx.com
- @vidaback.com.mx
- @vidacounseling.mx
- @vidagroup.com.mx
- @vidamexgroup.com
- @vidanta-collections.com
- @vidanta-group.com
- @vidanta-vacation.mx
- @vidanta-vacations.com
- @vidanta-vactions.mx
- @vidanta.com.mx
- @vidantaasistenciayreservacion.com
- @vidantabonusprogram.com
- @vidantabonusweekprogram.com
- @vidantacollections.com
- @vidantalifelsytle.com
- @vidantalifestyle.com
- @vidantalifestyle.com.mx
- @vidantalifestyles.com
- @vidantalisestyle.com
- @vidantarewardsvacations.club
- @vidantas.com
- @vidantavacationclub.com
- @vidantavacationclubrewardsrewards.com
- @vidantavacationrewards.com
- @vidantavacationsmembers.com
- @vidantavacationspv.com
- @vidantavacationsrewards.com
- @vidantavactions.com
- @vidantaworldhotels.com
- @vidantaworldresort.com
- @vidantaworldresorts.com
- @vidatransfer.com
- @vidavac.com.mx
- @vidavac.mx
- @vidavacation.com
- @vidavacation.mx
- @vidavacations.com.mx
- @vidavacations.mx
- @vidavacationscb.com
- @vidavacationsmx.com
- @vidavacationspv.com
- @vidavacationsresorts.com
- @vidavacationsrewards.com
- @vidavactions.com.mx
- @vidaworldparck.com
Phone numbers reported by members (277)▾
These are only the numbers our members have reported to us. It is not a complete list, and scammers change numbers often. Numbers are written without spaces or hyphens, with the country code (+52 Mexico, +1 U.S. and Canada) where we have it, so you can search this page with Find (Ctrl+F, or ⌘+F on a Mac). Last updated: November 10, 2026.
- +523221054548
- +523221521818
- +523222242855
- +523222269480
- +523222428003
- +523223080121
- +523223080231
- +523223080382
- +523223080970
- +523223140276
- +523223140277
- +523223140279
- +523223785535
- +523223785735
- +523224000131
- +523224280038
- +523224280043
- +523224280055
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- +523224280063
- +523224280073
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- +523224280121
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- +525598160886
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- +528003502000
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- +528006811776
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- +528008430071
- +528008666600
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- +528163300640
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- +12082966158
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- +13462014173
- +14123325700
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- +15816899644
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- 2164563469
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- 9145204200
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- 9295656051
- 9297021558
- 9841845653
- 9843344608
- 9982027933
FOUR THINGS WE WILL NEVER DO
If anyone asks for any of these, it is a scam — even if they know your account details.
Charge an upfront fee
No fee, tax, or deposit to rent, resell, or release your weeks or money.
Call to rent, sell, or buy back your weeks
No representative or “partner” of ours will offer this. We have no buyers waiting.
Move you to a personal phone or unlisted WhatsApp
Our staff uses only official Vidanta lines and email.
Change where you pay
Payments go only to the account in your contract. A new name, bank, or personal account is fraud.
HANG UP AND CALL US BACK
Scammers now fake caller ID. Your phone may show a real Vidanta number — even 800-366-6600 — when the call is not from us.
Call us back only at the official numbers in Rule 3 or in your contract. Numbers found through internet searches, ads, or social media can be fake.
HOW THE SCAM WORKS
The names and websites change constantly. The playbook does not.
They pose as us
A spoofed caller ID, a look-alike email or website, or the name of a real Vidanta company.
Your defense: check the three email addresses and our numbers.
They move you off official channels
A personal cell, WhatsApp, or a new email — and they tell you not to call us.
Your defense: hang up and call us back.
They take your money, then ask for more
A fee to a new account — then “the payment failed,” “one more tax,” or a “recovery” fee.
Your defense: pay only the account in your contract.
RED FLAGS
One red flag is enough to stop and call us.
- The caller knows your contract number or resort. That does not prove it is us.
- Your caller ID shows a Vidanta number, but they ask you to call or WhatsApp a different one.
- You must pay before you receive money.
- They insist you NOT hang up and call us.
- You are told a payment failed or was entered wrong, and you must pay again.
- You found their number through an internet search or an ad.
- They use a real Vidanta company name or “legal department.”
- They pressure you to act immediately or keep the situation from your family.
- They want a wire transfer, crypto, gift cards, or a payment to a person’s name. Wires are almost impossible to reverse once sent — that is why scammers insist on them.
- An “office” in the U.S., Canada, or abroad. We operate only from Mexico.
REPORT EVERY SCAM TO US
Even if you didn’t pay, and even if it’s already on our list. Every report helps us shut down fake websites and email accounts and warn other members.
1. Call us
Customer care: 800-366-6600 (Mexico), 1-800-292-9446 (U.S. & Canada).
2. Send us the original email
Save the scam email as a file and attach it to an email to lossprevention@vidavacations.com. A screenshot or normal forward isn’t enough: the original file shows us where it really came from, so we can have it taken down.
3. Keep everything
Phone numbers, WhatsApp chats, receipts, and websites. Don’t delete them until we confirm we have what we need.
How to save the original email (from a computer)
ALREADY PAID? ACT FAST
- 1. Call your bank nowAsk them to stop or recall the transfer. Wire transfers are very hard to reverse, so every hour matters — the first 24–72 hours most of all.
- 2. Stop all contactDo not pay “recovery” or “release” fees. Recovery offers are the same criminals.
- 3. Report it to usCall customer care and send us the original emails (see above).
- 4. Report it to the authoritiesUse the official site for your country below.
WHAT THESE SCAMS LOOK LIKE
Examples based on real reports from our members, with names, amounts, and personal details changed. Listed from the most frequently reported scam to the least frequently reported.
1Calls to rent your weeks▾
The most reported scam. Someone says they have a renter for your weeks, then asks for a fee before the rental can “close.”
- Caller ID can be faked. Our real number on your screen does not prove it’s us.
- We never charge a fee to rent your weeks — and never with a deadline.
- Not one of our three email addresses.
- An upfront tax or fee is always a scam.
- A real Vidanta employee never tells you not to call us.
- We never ask for a deposit to rent your weeks.
- Payments go only to the account in your contract — never a notary’s or a person’s.
- Pressure to pay fast is a red flag.
2Fake reservations and promotions▾
The scam that causes members the greatest financial losses. A fake agent sells a reservation or “member promotion” and takes a deposit or card payment.
- Numbers found through internet searches and ads can be fake. Use only the numbers on vidavacations.com or in your contract.
- Vidanta charges never appear as “Members Vacation.”
- Deadlines and “only 3 left” are pressure tactics.
- We never ask you to pay a person’s account.
- A look-alike domain. Logos can be copied.
- Wires can almost never be reversed — that’s why they ask for them.
- Not one of our official numbers.
3Refunds and “money in your favor”▾
They say you are owed money — then charge you to release it, and often ask you to pay again.
- Not one of our three email addresses.
- We never charge a fee or tax to give you money.
- A request to pay again is always fraud. Stop and call us.
4Fake collections and overdue balances▾
A “collections department” threatens to cancel your membership unless you pay today — to a new account.
- Threats and same-day deadlines are pressure tactics.
- We never change where you pay by phone, email, or WhatsApp.
- A look-alike domain.
- A “new bank account” is fraud. Call Payments at the number in Rule 3.
5“We have a buyer for your membership”▾
A U.S. “realty,” “title” or “escrow” company says a buyer is ready — then asks for closing costs.
- Vidanta does not work with outside buyers, realtors, or escrow companies.
- Professional websites and contracts can be fake.
- You never pay to receive money from a sale.
- Bank statements, seals, and contract numbers are easy to fake.
- Any fee to release funds is a scam.
6Shares and “investment” offers▾
Someone offers to convert your membership into company shares or an investment.
- Vidanta does not sell shares to members by phone or email.
- Any upfront fee is a scam.
7“Recovery” lawyers▾
After a scam, a “law firm” says it can get your money back — for a fee.
- Recovery offers usually come from the same criminals.
- Real lawyers do not charge you to release your own money.
8Fake officials▾
Callers or letters posing as prosecutors, customs, police, or bank regulators.
- Government agencies do not collect taxes from you this way.
- Never pay a tax or fine to a bank account someone sends you.
- Real authorities don’t ask for deposits by phone.
- Being told to keep it secret is a red flag. Call us.
WE TAKE YOUR SAFETY SERIOUSLY.
CALL US TODAY.
If you receive anything suspicious, call before you reply or pay.